I am unable to connect, I have been klined.Okay, first things first, before we can investigate why, we need to know the exact message you recieved when you were disconnected. We will also need to know your ip or host at the time you were klined. It says I am blacklisted.If your kline message looked like: Your host (xxx.xxx.xxx.xxx) has been blacklisted for being a known open proxy server. In order to prevent abuse, your host cannot connect. Please visit http://ahbl.org/tools/lookup.php?ip=xxx.xxx.xxx.xxx for more information.
Then please, follow the instructions, and visit the URL given, before emailing us for support. Once you have visited the URL, it may take up to 24 hours to process. You may get blacklisted for no fault of your own. Reasons for this are: You are using DHCP or Dialup, and the previous owner of your IP was the one who actually got blacklisted. Just apply for removal, by visiting the url given in the kline message. You have a virus or spyware acting as a proxy without your knowlege. Run a through spyware/virus sweep, then apply for removal by visiting the url given in the kline message.
If it doesn't say your are blacklisted, you will need to contact us, and await a reply. Do not attempt to avoid the kline, or it may end up in getting extended for an even longer period. It says I am autohurt.An autohurt is an automatic serverwide silence. You can join irc, but it will not let you join any channels, or message anyone other than an IRC operator. This happens when you share the ISP of a known troublesome user. You need to send an email from your ISP account to
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(mails from hotmail/gmail or other web-based accounts will be ignored), giving as much detail as possible. A member of the team will contact you with instructions or a request for further information.
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